Signifyd is a fraud decisioning and guarantee platform: it scores orders at checkout and underwrites the ones it approves. That is a genuinely different product from ours, and for enterprise merchants the two sit well together.
Network alerts, Shopify order matching and automatic refunds inside the pre-dispute window. Success fee on prevented value only, no monthly platform fee.
Signifyd markets guaranteed protection against fraud and non-fraud chargebacks, making an accept or decline decision at checkout and taking on the liability for approved orders.
Install in dry-run alongside whatever you have today. Two weeks of data beats any table on a website.
Not answered here? Ask us directly or read the full FAQ.
No, the two act at different moments. Signifyd decides at checkout and takes on liability for approved orders; Chargebackify acts after the order, when a real customer disputes a charge any model would have approved.
Friendly fraud is Chargebackify's core case. It comes from legitimate customers on legitimate orders, so there is nothing for a checkout score to catch.
Often yes. A guarantee covers predictable fraud; prevention covers the disputes that arrive from approved, shipped orders.
Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.
Network rule changes, threshold updates and merchant teardowns. Once a month.
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